Returns & Exchanges

At Marlo the Label, we want you to love your purchase; if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags remain attached and garments are in their original condition to qualify for a refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.